With a career rooted in leadership and a passion for hospitality, Ridul Deka brings a wealth of experience and strategic insight to his role as General Manager at Woughton House Hotel.
In this exclusive interview, we step into a typical day in the life of Ridul, gaining insight into the challenges, highlights, and personal touches that define his leadership and discovering what makes Woughton House such a memorable venue for meetings and events.
What does your job involve?
I’m responsible for the day-to-day operations, sales and administration of the hotel. My job involves strategic planning for revenue growth, enhancement of guest services and asset management. I am also responsible for managing the profit and loss for the hotel.
What’s the most challenging part of your job?
Acquisition of the right talent is the biggest challenge for a General Manager of a hotel in the UK. It is important to have passionate team members to offer the best services to our guests. Stability of an employee is another critical challenge that we face, which affects the consistency in guest services. The rising costs, such as payroll expenses and materials costs, are not proportionate to the revenue growth.
What’s the best part of your job?
Hospitality is fast-paced and unpredictable, which keeps the job fresh and engaging. Whether it’s designing guest experiences, creating special promotions, or solving unique guest problems, there’s room to think
creatively and make an impact.
Also, you often see the direct results of your efforts. Turning a negative guest experience into a positive one or pulling off a big event can be extremely satisfying.
What’s your favourite dish on the menu at the moment?
There are quite a few, actually! Slow-cooked and rolled Lamb shoulder and Pan-fried Salmon with Asparagus Risotto are my favourite.
What are the catering options for delegates?
Our 24-hour delegate package includes accommodation with breakfast, hall hire, conference tea/coffee, buffet
lunch and dinner. Alternatively, our day delegate package includes hall hire, conference tea/coffee and buffet lunch
Do you have a favourite meeting space and why?
The Orchard Suite, because of its full-length natural view. It overlooks a huge, lush green garden.
What’s been the most memorable event held at Woughton House?
There are many, but a couple of the outdoor wedding ceremonies held in this hotel have been memorable because of its picturesque and romantic settings.
What can a 24-hr delegate do in their downtime?
Milton Keynes, though a relatively new city by UK standards, is packed with unique and fun leisure activities. Whether you’re into sports, nature, shopping, or culture, there’s plenty to enjoy. Shopping and dining at MK and Midsummer Place, Indoor Skiing and Snowboarding at Snozone, Indoor Skydiving at iFLY, Theatre and Live Performances, watch or drive at Silverstone F1 circuit and multiple golf courses available within a short drive from the hotel.
Why should an event organiser pick your venue?
The Woughton House Hotel in Milton Keynes offers a unique blend of elegance, heritage, and convenience, making it an exceptional choice for event organisers. Nestled in a picturesque village setting yet just minutes from the city centre, this Georgian manor provides a peaceful and inspiring backdrop for both corporate and social events.
With stylish event spaces, including a charming garden perfect for outdoor functions, the hotel can accommodate everything from intimate meetings to large celebrations. Professional event coordinators, modern AV facilities, and bespoke catering ensure seamless planning and flawless execution.
Ample free parking and excellent transport links to London and beyond make access effortless for guests.
For those seeking a venue that combines character, comfort, and service excellence, The Woughton House Hotel is a standout choice.
Book Woughton House for your next Meeting or Event
01775 843410
reservations@findmeaconference.com